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UseResponse 1.0.1

It’s been a month since we launched our Customer Feedback Software – UseResponse. And since then we have been working hard on new features as well as fixes and usability improvements.

There are more  than 50 tweaks and bug  fixes in 1.0.1 release. And we are glad to provide all our contributors and current customers with Newsletters and SiteMap modules that can be downloaded from License Manager Area.

Full Release Notes | Upgrade Instructions | Admin Manual

24 Jan 2012
Posted by in Customer Feedback | Comments Off on UseResponse 1.0.1

Meet UseResponse 1.0

UseResponse Logotype

We are pleased to announce the official release of our start-up UseResponse – fully functional, self-hosted, commercial open-source Customer Feedback Software and Support System.

20 Dec 2011
Posted by in Customer Feedback | Comments Off on Meet UseResponse 1.0

Our Support Center is Live!

Selling products is not easy with providing quality support to your customers… We always try to stick to higher standards not only in development, but in support.

With the help of our  new Support Center you are able to share ideas, reports problems or ask questions regarding our services and products.

24 Nov 2011
Posted by in News/Updates | Comments Off on Our Support Center is Live!

Modules Download Area

Finally we’ve found some time to make download area for our activecollab modules customers. Now you can enter your client area any time and download your purchased modules or update your yearly subscription.

All current customers should use recovery password to receive generated password to the email they’ve used while purchasing modules.

9 Nov 2011
Posted by in activeCollab, News/Updates | Comments Off on Modules Download Area

How to Build Specification Requirements – activecollab module

How many times you faced a problem with initial communication between customer and developer!? Customer doesn’t know how to provide requirements to developer and developer lacks information about project requirements.

This post will give you step-by-step instructions how to manage process from initial inquiry to building specs for detailed price and time estimation based on building activecollab modules. Specification Requirements  inside!

4 Aug 2011
Posted by in activeCollab, Project Management | Comments Off on How to Build Specification Requirements – activecollab module